Privacy policy.

At Mobile Alice (“we,” “our,” or “us”), we value and respect the privacy of individuals who use our services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our websites, mobile services, and in-person care. By using our services, you consent to the practices described in this policy.

1. Information We Collect

Registration Information

  • When you sign up for an account, register for services, or subscribe for updates, we may collect:

  • Name, email address, phone number, mailing address

  • Certain demographic information (e.g., age, gender, personal interests, marital status, income — if provided voluntarily)

Communications

  • If you contact us directly, we may collect additional information you provide such as name, email address, mailing address, phone number, or any attachments or forms you submit.

Events

  • If you register for a Mobile Alice event (in-person or virtual), we may collect relevant information such as your name, address, title, company, phone number, or email address, along with event-specific details.

User Content

  • We may allow patients or users to share feedback, reviews, or other content. Unless otherwise stated, shared content may be visible publicly.

Payment Information

  • If you make a purchase or donation through Mobile Alice, we (or a third-party payment processor on our behalf) may collect billing and payment details. All payment data is handled securely and never sold.

2. How We Use Your Information

  • To provide and improve patient care and wellness services.

  • To process payments and donations.

  • To communicate about scheduling, results, updates, and events.

  • To meet legal, regulatory, or compliance requirements.

  • To protect against fraud, unauthorized use, or security threats.

3. How We Share Information

  • Internally: With our team to provide care and services.

  • Externally: With trusted third-party vendors (e.g., payment processors, lab partners) only as necessary.

  • Legally: If required by law, regulation, or to protect safety.

We do not sell or rent your personal information. We keep your information such as name, phone number and address for Mobile Alice marketing only.

4. Data Protection & HIPAA Compliance

  • All patient health information is protected under HIPAA standards.

  • Electronic records are stored securely with encryption where possible.

  • Access is restricted to authorized staff.

5. Your Choices

  • You may request to access, update, or delete your personal information.

  • You may opt out of marketing or updates at any time.

  • You may request a copy of our HIPAA Notice of Privacy Practices at any visit.